You can now click the “Close” button on the TeamViewer “Review System Access” dialog. A warning dialog will appear, dismiss it by clicking “Later”. In the file chooser click the “Application” shortcut and then locate “TeamViewer QuickSupport” and select it from the list. On the right pane click the “+” icon at the bottom of the list. In the left pane of the preferences window scroll down to “Full Disk Access” and select it. Once unlock, scroll through the left panel to find the “TeamViewer QuickSupport” item and check the box.
You will need to enter your username and password for the computer. In the same preferences window click “Accessibility” and then unlock the preferences pane by clicking the Lock icon at the bottom of the window. You can check all apps from the developer of TeamViewer QuickSupport and find 200 alternative. The preference window will warn you that you will need to quit TeamViewer, click “Later”. TeamViewer QuickSupport is in the category of Productivity. Your help desk provider will request a remote connection. On your computers desktop, open the QuickSupport app. Work with your trusted help desk provider to obtain your personal QuickSupport link.
Sequentially click on each button and allow it access.Ĭlicking on “Open Screen Recording Preferences…” will open the “Security & Privacy” preferences pane. QuickSupport is essentially a TeamViewer server for Android devices, allowing other Teamviewer installations to remotely control it. Then double-click to start it.Ĭlick the Open button on the security promptĪllow TeamViewer permissions to access your computer in the next window.
It would be nice if you could use the TeamViewer iOS app to support QuickSupport requests, but that isn't a huge deal as you can use TeamViewer iOS to remote into a computer that can do the assistance.Start by downloading the software from the TeamViewer website:ĭrag the icon in the window to your “Applications” folder to copy it to your computer. The beauty is the client does not have to jump back and forth between the issue they are having and the QuickSupport app to share the screenshots, they are sent to the tech automatically! Push notifications of chat, screenshot requests, and even text sent to the client's clipboard from the tech are amazing tools that allow for support calls to move along very quickly and smoothly! Not to mention the power user tools of pushing down Wi-Fi and email configurations! This all fits within the Apple app limitations, but it also keeps things safe too keep the remote access from being abused. This allows for the client to take screenshots along the support process so the tech can describe which buttons to hit or information to enter and ensure that the client is inputting the information correctly. Once a request for screenshots has been sent, the screenshots are automatically shared with the tech.
Then you should be blown away by the capabilities of and possibilities for this app! It is so simple for the person that needs the technical support (client) to initiate the request for support and to share screenshots of the issue they are having with the person giving support (tech). It is even possible for your device (Samsung, Sony, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled.
Enjoy TeamViewer QuickSupport with a larger. Use TeamViewer QuickSupport App easily on PC.
Enter the ID from this app into the Partner-ID field Download TeamViewer QuickSupport App on Windows PC with LDPlayer.